/* Reset and Base Styles */
* {
    margin: 0;
    padding: 0;
    box-sizing: border-box;
}

body {
    font-family: 'Segoe UI', Tahoma, Geneva, Verdana, sans-serif;
    line-height: 1.6;
    color: #2c3e50;
    background: #f8f9fa;
}

.container {
    max-width: 1200px;
    margin: 0 auto;
    padding: 0 20px;
}

/* Top Bar */
.top-bar {
    background: linear-gradient(135deg, #34495e 0%, #2c3e50 100%);
    color: white;
    padding: 12px 0;
    font-size: 0.9rem;
}

.top-bar-content {
    display: flex;
    justify-content: space-between;
    align-items: center;
}

.top-bar-cta {
    background: #3498db;
    color: white;
    padding: 8px 16px;
    border-radius: 20px;
    text-decoration: none;
    font-weight: 600;
    transition: all 0.3s ease;
}

.top-bar-cta:hover {
    background: #2980b9;
    transform: translateY(-2px);
}

/* Header */
.header {
    background: white;
    box-shadow: 0 2px 20px rgba(0, 0, 0, 0.1);
    position: sticky;
    top: 0;
    z-index: 1000;
    padding: 20px 0;
}

.header-content {
    display: flex;
    justify-content: space-between;
    align-items: center;
}

.logo {
    display: flex;
    align-items: center;
    gap: 12px;
}

.logo-icon {
    font-size: 2.5rem;
}

.logo-text {
    font-size: 1.8rem;
    font-weight: 700;
    color: #2c3e50;
}

/* Navigation */
.main-nav {
    display: flex;
    align-items: center;
    position: relative;
}

.nav-list {
    display: flex;
    list-style: none;
    gap: 30px;
}

.nav-link {
    color: #2c3e50;
    text-decoration: none;
    font-weight: 600;
    font-size: 1rem;
    padding: 10px 0;
    position: relative;
    transition: all 0.3s ease;
}

.nav-link::after {
    content: '';
    position: absolute;
    bottom: 0;
    left: 0;
    width: 0;
    height: 3px;
    background: #3498db;
    transition: width 0.3s ease;
}

.nav-link:hover::after,
.nav-link.active::after {
    width: 100%;
}

.nav-link:hover {
    color: #3498db;
}

/* Mobile Menu Button */
.mobile-menu-btn {
    display: none;
    flex-direction: column;
    background: none;
    border: none;
    cursor: pointer;
    padding: 5px;
    gap: 4px;
}

.mobile-menu-btn span {
    width: 25px;
    height: 3px;
    background: #2c3e50;
    border-radius: 2px;
    transition: all 0.3s ease;
}

.mobile-menu-btn.active span:nth-child(1) {
    transform: rotate(45deg) translate(5px, 5px);
}

.mobile-menu-btn.active span:nth-child(2) {
    opacity: 0;
}

.mobile-menu-btn.active span:nth-child(3) {
    transform: rotate(-45deg) translate(7px, -6px);
}

/* Hero Section */
.hero {
    background: linear-gradient(135deg, #34495e 0%, #2c3e50 100%);
    padding: 80px 0;
    position: relative;
}

.hero::before {
    content: '';
    position: absolute;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    background: url('data:image/svg+xml,<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 100 100"><defs><pattern id="grain" width="100" height="100" patternUnits="userSpaceOnUse"><circle cx="25" cy="25" r="1" fill="%23ffffff" opacity="0.1"/><circle cx="75" cy="75" r="1" fill="%23ffffff" opacity="0.1"/><circle cx="50" cy="10" r="0.5" fill="%23ffffff" opacity="0.1"/></pattern></defs><rect width="100" height="100" fill="url(%23grain)"/></svg>');
    opacity: 0.3;
}

.hero-content {
    display: flex;
    flex-direction: column;
    align-items: center;
    text-align: center;
    position: relative;
    z-index: 2;
    max-width: 800px;
    margin: 0 auto;
}

.hero-badge {
    background: rgba(255, 255, 255, 0.2);
    color: white;
    padding: 12px 24px;
    border-radius: 25px;
    font-weight: 600;
    font-size: 0.9rem;
    display: inline-block;
    margin-bottom: 20px;
    border: 2px solid rgba(255, 255, 255, 0.3);
    text-shadow: 1px 1px 2px rgba(0, 0, 0, 0.3);
}

.hero-title {
    font-size: 3.5rem;
    font-weight: 800;
    color: white;
    margin-bottom: 20px;
    line-height: 1.2;
    text-shadow: 2px 2px 4px rgba(0, 0, 0, 0.3);
}

.hero-subtitle {
    font-size: 1.2rem;
    color: white;
    margin-bottom: 30px;
    line-height: 1.6;
    text-shadow: 1px 1px 2px rgba(0, 0, 0, 0.3);
}

.hero-stats {
    display: flex;
    gap: 40px;
    margin-bottom: 50px;
    justify-content: center;
    flex-wrap: wrap;
}

.stat-item {
    text-align: center;
    background: rgba(255, 255, 255, 0.8);
    padding: 20px;
    border-radius: 15px;
    box-shadow: 0 5px 20px rgba(0, 0, 0, 0.1);
    backdrop-filter: blur(10px);
}

.stat-number {
    display: block;
    font-size: 2rem;
    font-weight: 800;
    color: white;
    margin-bottom: 5px;
    text-shadow: 1px 1px 2px rgba(0, 0, 0, 0.3);
}

.stat-label {
    font-size: 0.9rem;
    color: white;
    font-weight: 600;
    text-shadow: 1px 1px 2px rgba(0, 0, 0, 0.3);
}

.hero-actions {
    display: flex;
    gap: 20px;
    justify-content: center;
    flex-wrap: wrap;
}

.btn {
    display: inline-block;
    padding: 15px 30px;
    border-radius: 10px;
    text-decoration: none;
    font-weight: 700;
    font-size: 1rem;
    transition: all 0.3s ease;
    border: none;
    cursor: pointer;
    text-align: center;
}

.btn-primary {
    background: linear-gradient(135deg, #3498db 0%, #2980b9 100%);
    color: white;
    box-shadow: 0 5px 20px rgba(52, 152, 219, 0.3);
}

.btn-primary:hover {
    transform: translateY(-3px);
    box-shadow: 0 8px 25px rgba(52, 152, 219, 0.4);
}

.btn-secondary {
    background: rgba(255, 255, 255, 0.9);
    color: #2c3e50;
    border: 2px solid rgba(52, 152, 219, 0.3);
}

.btn-secondary:hover {
    background: #3498db;
    color: white;
    transform: translateY(-3px);
}

.btn-large {
    padding: 18px 36px;
    font-size: 1.1rem;
}

/* Hero Visual */
.support-preview {
    display: flex;
    flex-direction: column;
    gap: 25px;
    max-width: 400px;
}

.support-card {
    background: white;
    border-radius: 15px;
    padding: 25px;
    box-shadow: 0 10px 30px rgba(0, 0, 0, 0.1);
    transition: all 0.3s ease;
    min-height: 140px;
}

.support-card:hover {
    transform: translateY(-5px);
    box-shadow: 0 15px 40px rgba(0, 0, 0, 0.15);
}

.support-card.featured {
    background: linear-gradient(135deg, #27ae60 0%, #2ecc71 100%);
    color: white;
    transform: scale(1.05);
    box-shadow: 0 15px 40px rgba(39, 174, 96, 0.3);
    min-height: 160px;
}

.support-card.featured .support-status {
    background: rgba(255, 255, 255, 0.2);
    color: white;
}

.support-card.featured .support-content p {
    color: rgba(255, 255, 255, 0.9);
}

.support-card.featured .support-customer,
.support-card.featured .support-time {
    color: rgba(255, 255, 255, 0.8);
}

.support-icon {
    font-size: 2rem;
    margin-bottom: 15px;
}

.support-status {
    background: #e8f5e8;
    color: #27ae60;
    padding: 6px 12px;
    border-radius: 20px;
    font-size: 0.8rem;
    font-weight: 700;
    display: inline-block;
    margin-bottom: 10px;
}

.support-content h3,
.support-content h4 {
    margin-bottom: 8px;
    font-size: 1.1rem;
    line-height: 1.3;
}

.support-content p {
    color: #7f8c8d;
    margin-bottom: 15px;
    font-size: 0.9rem;
    line-height: 1.4;
    font-style: italic;
}

.support-meta {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-top: 10px;
}

.support-customer {
    font-size: 0.8rem;
    color: #7f8c8d;
    font-weight: 600;
}

.support-time {
    font-size: 0.8rem;
    color: #95a5a6;
    font-weight: 600;
}

.support-cards {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 15px;
}

/* Section Headers */
.section-header {
    text-align: center;
    margin-bottom: 60px;
}

.section-title {
    font-size: 2.5rem;
    font-weight: 800;
    color: #2c3e50;
    margin-bottom: 20px;
}

.section-subtitle {
    font-size: 1.2rem;
    color: #7f8c8d;
    max-width: 600px;
    margin: 0 auto;
}

/* Complaints Section */
.complaints {
    padding: 80px 0;
    background: white;
}

.complaints-filter {
    display: flex;
    justify-content: center;
    gap: 15px;
    margin-bottom: 50px;
    flex-wrap: wrap;
}

.filter-btn {
    background: #ecf0f1;
    border: none;
    padding: 12px 24px;
    border-radius: 25px;
    cursor: pointer;
    font-weight: 600;
    color: #7f8c8d;
    transition: all 0.3s ease;
}

.filter-btn.active,
.filter-btn:hover {
    background: #3498db;
    color: white;
    transform: translateY(-2px);
}

.complaints-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(400px, 1fr));
    gap: 30px;
    margin-bottom: 50px;
}

.complaint-card {
    background: white;
    border-radius: 20px;
    padding: 30px;
    box-shadow: 0 10px 30px rgba(0, 0, 0, 0.1);
    border: 1px solid #ecf0f1;
    transition: all 0.3s ease;
}

.complaint-card:hover {
    transform: translateY(-5px);
    box-shadow: 0 15px 40px rgba(0, 0, 0, 0.15);
}

.complaint-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 20px;
}

.complaint-status {
    padding: 8px 16px;
    border-radius: 20px;
    font-size: 0.8rem;
    font-weight: 700;
}

.complaint-status.resolved {
    background: #e8f5e8;
    color: #27ae60;
}

.complaint-status.pending {
    background: #fff3cd;
    color: #856404;
}

.complaint-status.unresolved {
    background: #f8d7da;
    color: #721c24;
}

.complaint-date {
    font-size: 0.9rem;
    color: #95a5a6;
}

.complaint-title {
    font-size: 1.3rem;
    font-weight: 700;
    color: #2c3e50;
    margin-bottom: 15px;
}

.complaint-description {
    color: #34495e;
    margin-bottom: 20px;
    line-height: 1.6;
    font-style: italic;
}

.complaint-details {
    display: flex;
    flex-direction: column;
    gap: 8px;
    margin-bottom: 25px;
}

.detail-item {
    font-size: 0.9rem;
    color: #7f8c8d;
}

.complaint-response {
    background: #f8f9fa;
    padding: 20px;
    border-radius: 15px;
    border-left: 4px solid #3498db;
}

.response-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 15px;
}

.response-label {
    font-weight: 700;
    color: #3498db;
    font-size: 0.9rem;
}

.response-time {
    font-size: 0.8rem;
    color: #95a5a6;
}

.response-text {
    color: #2c3e50;
    margin-bottom: 15px;
    line-height: 1.6;
}

.resolution-status {
    display: flex;
    align-items: center;
    gap: 10px;
}

.resolution-label {
    font-weight: 700;
    color: #27ae60;
    font-size: 0.9rem;
}

.resolution-text {
    color: #27ae60;
    font-weight: 600;
}

.load-more {
    text-align: center;
}

/* Solutions Section */
.solutions {
    padding: 80px 0;
    background: #f8f9fa;
}

.solutions-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(280px, 1fr));
    gap: 30px;
}

.solution-card {
    background: white;
    padding: 40px 30px;
    border-radius: 20px;
    text-align: center;
    box-shadow: 0 10px 30px rgba(0, 0, 0, 0.1);
    transition: all 0.3s ease;
    border: 1px solid #ecf0f1;
}

.solution-card:hover {
    transform: translateY(-10px);
    box-shadow: 0 20px 50px rgba(0, 0, 0, 0.15);
}

.solution-icon {
    font-size: 3rem;
    margin-bottom: 20px;
}

.solution-card h3 {
    font-size: 1.4rem;
    font-weight: 700;
    color: #2c3e50;
    margin-bottom: 15px;
}

.solution-card p {
    color: #7f8c8d;
    margin-bottom: 25px;
    line-height: 1.6;
}

.solution-features {
    display: flex;
    flex-direction: column;
    gap: 8px;
}

.feature {
    background: #ecf0f1;
    color: #2c3e50;
    padding: 8px 16px;
    border-radius: 20px;
    font-size: 0.9rem;
    font-weight: 600;
}

/* Support Section */
.support {
    padding: 80px 0;
    background: white;
}

.support-content {
    display: grid;
    grid-template-columns: 2fr 1fr;
    gap: 60px;
}

.support-section h3 {
    font-size: 1.4rem;
    font-weight: 700;
    color: #2c3e50;
    margin: 30px 0 15px 0;
}

.support-section h3:first-child {
    margin-top: 0;
}

.support-section p {
    color: #34495e;
    line-height: 1.8;
    margin-bottom: 20px;
}

.support-sidebar {
    display: flex;
    flex-direction: column;
    gap: 30px;
}

.sidebar-widget {
    background: #f8f9fa;
    padding: 30px;
    border-radius: 20px;
    border: 1px solid #ecf0f1;
}

.sidebar-widget h4 {
    font-size: 1.2rem;
    font-weight: 700;
    color: #2c3e50;
    margin-bottom: 20px;
    text-align: center;
}

.support-stats,
.contact-info,
.response-times {
    list-style: none;
}

.support-stats li,
.contact-info li,
.response-times li {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 12px 0;
    border-bottom: 1px solid #ecf0f1;
}

.support-stats li:last-child,
.contact-info li:last-child,
.response-times li:last-child {
    border-bottom: none;
}

.stat-label,
.time-label {
    font-weight: 600;
    color: #7f8c8d;
}

.contact-icon {
    margin-right: 10px;
}

.time-value {
    font-weight: 700;
    color: #3498db;
}



/* CTA Section */
.cta {
    padding: 80px 0;
    background: linear-gradient(135deg, #3498db 0%, #2980b9 100%);
    color: white;
    text-align: center;
}

.cta h2 {
    font-size: 2.5rem;
    font-weight: 800;
    margin-bottom: 20px;
}

.cta p {
    font-size: 1.2rem;
    margin-bottom: 40px;
    max-width: 700px;
    margin-left: auto;
    margin-right: auto;
    opacity: 0.9;
}

.cta-buttons {
    display: flex;
    justify-content: center;
    gap: 20px;
    flex-wrap: wrap;
}

.cta .btn-primary {
    background: white;
    color: #3498db;
}

.cta .btn-secondary {
    background: rgba(255, 255, 255, 0.2);
    color: white;
    border: 2px solid rgba(255, 255, 255, 0.3);
}

.cta .btn:hover {
    transform: translateY(-3px);
    box-shadow: 0 10px 30px rgba(0, 0, 0, 0.3);
}

/* Footer */
.footer {
    background: #2c3e50;
    color: white;
    padding: 60px 0 30px 0;
}

.footer-content {
    text-align: center;
    margin-bottom: 40px;
}

.footer-logo {
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 15px;
    margin-bottom: 20px;
}

.footer-icon {
    font-size: 2rem;
}

.footer-text {
    font-size: 1.5rem;
    font-weight: 700;
}

.footer-content p {
    color: #bdc3c7;
    max-width: 500px;
    margin: 0 auto;
    line-height: 1.6;
}

.footer-bottom {
    text-align: center;
    padding-top: 30px;
    border-top: 1px solid #34495e;
}

.footer-bottom p {
    color: #95a5a6;
    font-size: 0.9rem;
}

/* Mobile CTA Button */
.mobile-cta {
    display: none;
    position: fixed;
    bottom: 0;
    left: 0;
    right: 0;
    z-index: 1000;
    background: white;
    padding: 15px 20px;
    box-shadow: 0 -5px 20px rgba(0, 0, 0, 0.1);
}

.btn-mobile {
    display: block !important;
    width: 100% !important;
    padding: 18px !important;
    margin: 0 !important;
    border-radius: 10px !important;
    float: none !important;
    position: static !important;
    background: linear-gradient(135deg, #3498db 0%, #2980b9 100%) !important;
    color: white !important;
    text-decoration: none !important;
    text-align: center !important;
    font-weight: 700 !important;
    font-size: 1.1rem !important;
}

/* Responsive Design */
@media (max-width: 768px) {
    .container {
        padding: 0 20px;
    }
    
    .header-content {
        flex-direction: column;
        gap: 20px;
    }
    
    .main-nav {
        order: 3;
        width: 100%;
        justify-content: center;
    }
    
    .nav-list {
        display: none;
        flex-direction: column;
        position: absolute;
        top: 100%;
        left: 0;
        right: 0;
        background: white;
        box-shadow: 0 10px 30px rgba(0, 0, 0, 0.1);
        border-radius: 15px;
        padding: 20px;
        margin-top: 10px;
        gap: 0;
    }
    
    .nav-list.active {
        display: flex;
    }
    
    .nav-list li {
        width: 100%;
        text-align: center;
        border-bottom: 1px solid #ecf0f1;
    }
    
    .nav-list li:last-child {
        border-bottom: none;
    }
    
    .nav-link {
        font-size: 1rem;
        padding: 15px 20px;
        display: block;
        width: 100%;
        border-radius: 10px;
        margin: 5px 0;
    }
    
    .mobile-menu-btn {
        display: flex;
        position: absolute;
        right: 0;
    }
    
    /* Prevent body scroll when mobile menu is open */
    body.menu-open {
        overflow: hidden;
    }
    
    .hero {
        padding: 60px 0;
    }
    
    .hero-content {
        text-align: center;
        max-width: 100%;
    }
    
    .hero-title {
        font-size: 2.5rem;
    }
    
    .hero-stats {
        justify-content: center;
        flex-wrap: wrap;
        gap: 20px;
    }
    
    .hero-actions {
        justify-content: center;
        flex-wrap: wrap;
        gap: 15px;
    }
    
    .support-cards {
        grid-template-columns: 1fr;
    }
    
    .support-meta {
        flex-direction: column;
        align-items: flex-start;
        gap: 5px;
    }
    
    .complaints-grid {
        grid-template-columns: 1fr;
    }
    
    .solutions-grid {
        grid-template-columns: 1fr;
    }
    
    .support-content {
        grid-template-columns: 1fr;
        gap: 40px;
    }
    

    
    .cta-buttons {
        flex-direction: column;
        align-items: center;
    }
    
    .mobile-cta {
        display: block;
    }
}

@media (max-width: 480px) {
    .hero-title {
        font-size: 2rem;
    }
    
    .section-title {
        font-size: 2rem;
    }
    
    .hero-stats {
        flex-direction: column;
        align-items: center;
    }
    
    .stats-grid {
        grid-template-columns: 1fr;
    }
    
    .complaints-filter {
        flex-direction: column;
        align-items: center;
    }
    
    .filter-btn {
        width: 100%;
        max-width: 200px;
    }
}

/* Animations */
@keyframes fadeInUp {
    from {
        opacity: 0;
        transform: translateY(30px);
    }
    to {
        opacity: 1;
        transform: translateY(0);
    }
}

@keyframes slideInLeft {
    from {
        opacity: 0;
        transform: translateX(-30px);
    }
    to {
        opacity: 1;
        transform: translateX(0);
    }
}

@keyframes pulse {
    0%, 100% {
        transform: scale(1);
    }
    50% {
        transform: scale(1.05);
    }
}

.complaint-card,
.solution-card {
    animation: fadeInUp 0.6s ease-out;
}

.support-card {
    animation: slideInLeft 0.6s ease-out;
}

.hero-badge {
    animation: pulse 2s infinite;
}

/* Hover Effects */
.btn:hover {
    transform: translateY(-3px);
}

.complaint-card:hover,
.solution-card:hover {
    transform: translateY(-10px);
}

.support-card:hover {
    transform: translateY(-5px);
}

/* Focus States */
.btn:focus,
.filter-btn:focus,
.nav-link:focus {
    outline: 3px solid #3498db;
    outline-offset: 2px;
}

/* Loading States */
.btn.loading {
    position: relative;
    color: transparent;
}

.btn.loading::after {
    content: '';
    position: absolute;
    top: 50%;
    left: 50%;
    width: 20px;
    height: 20px;
    margin: -10px 0 0 -10px;
    border: 2px solid transparent;
    border-top: 2px solid currentColor;
    border-radius: 50%;
    animation: spin 1s linear infinite;
}

@keyframes spin {
    to {
        transform: rotate(360deg);
    }
}